We’ve built platforms that improve access to health services and help capture important medical data, from informational websites to donation platform experiences.
We’re proud to have launched tailored solutions that make a difference in people’s lives in medicine and healthcare.
We take a user-centred approach to design custom platforms that meet the needs of patients and healthcare professionals.
Accessible
We believe design is a universal language, essential for inclusive communication that everyone can understand, especially in healthcare.
Engaging
We build strong connections with your users through thoughtful design. Our goal is to grow a loyal audience, ready to support your organization’s mission, especially during fundraising campaigns.
« Pour réaliser un bon produit, il est essentiel de bien comprendre les objectifs, les points différenciateurs et surtout bien connaître nos utilisateurs et leur mission. »
The empathy principle of Design Thinking values listening to everyone’s experiences and knowledge. By gathering the stories of patients and healthcare professionals, we make sure we create authentic experiences suited to their reality.
Solid, secure and flexible
We design health websites and apps built on reliable, adaptable and lasting platforms. Our goal is to deliver tools our clients love, that stand the test of time and that they can rely on.
Our methods
in healthcare
« For our client Zilia, we set up an introductory training on user research. The main goal was to give the team the skills to run effective user interviews on their own. »
« To truly understand Zilia’s users, we first had to analyze the problem in depth.
An audit identified the friction points in the platform, which then guided us in asking users the right questions during testing. »
Our support offers practical, ongoing help. Focused on solving specific design problems, it includes coaching the in-house team as well as targeted interventions to refine or rethink the design, piece by piece.
In healthcare, users can have very different needs. That’s why it’s essential to define their specific tasks and needs, which lets us create the right personas and target audiences.
To create the right journey for tomorrow’s users, we first need to look at the friction points in today’s model.
By asking the right questions, we can adjust the order of information or steps so users don’t get lost or knocked out of their « flow ».
Our client Zilia, which operates in the field of medical optics, needed to know whether data capture was well built and easy to understand for both patients and practitioners.
To get there, we planned user research aimed at understanding and observing current problems, what users were struggling with, and what needed to be kept going forward.
Their stories with us
« After more than a year of working with Julie, I can vouch for her professionalism, her listening skills and her adaptability. The quality of the work is always there. Proactive with ideas, she guides us toward the best decisions without ever imposing her vision. I also had the chance to conduct user interviews alongside her, which showed both her experience and her UX expertise through the discussions and the results she delivered.
Her work has truly helped us take our project to the next level. »
